Springboard UK has announced the winners of this year’s Awards for Excellence, which celebrated outstanding achievements in hospitality.
The virtual awards included categories to showcase businesses and individuals who have gone above and beyond, demonstrating the ability to quickly adapt and implement new, successful initiatives to support their employees, communities, key workers and the NHS during the pandemic.
Hosted by British comedian and television presenter Paul Sinha, the event featured appearances from some of the industry’s biggest names, including Paul Ainsworth, Andi Oliver, Michel Roux Jr and Clare Smyth. It was watched by almost 450 industry professionals, media and supporters of Springboard.
Springboard CEO Chris Gamm said: “Despite being faced with such adversity in 2020, the hospitality industry went above and beyond and deserves to be celebrated. All the winners have undertaken amazing work, achieving incredible results, despite the circumstances the sector has been faced with. Springboard is thrilled to be recognising them.”
Best Implementation of Virtual Training
Interstate Hotels and Resorts
Best Staff Communication
The Dorchester Collection & 45 Park Lane
Employee Health & Wellbeing
Best Use of Digital Media to Promote Sales or Service
Holiday Inn Barrow in Furness
Best Delivered “Dine at Home” Experience
Made in Oldstead
Best National Support for Vulnerable People
Best Group Community Engagement
Best Internal Covid-19 Training Programme
Best Management Preparation
PPHE Hotel Group
Royal Lancaster London
Best Use of Technology to Improve Customer Experience
Most Innovative Alcohol Strategy
Essex Spirits Company Ltd.
Best National Support for Key Workers
Best Individual Community Engagement
Jeni Edwards (Ijess consulting)
Best Corporate Social Responsibility
Chris Beaumont Award