CH&CO announces operational restructure

CH&CO announces operational restructure

CH&CO has announced an operational restructure, including a series of senior level promotions, to strengthen the leadership team as it enters its next phase of growth.

The move follows a successful 2019 that delivered a strong financial performance, driven by organic growth and the integration of Gather & Gather and Company of Cooks into the CH&CO group.

The reorganisation leverages CH&CO’s client portfolios in its core operating arenas. With immediate effect, the company’s structure and focus has been aligned to support the following five key business sectors: Workplace, Education & Healthcare, Events, Venues and Destinations.

The revised operational structure has created promotion opportunities across the sectors. A team of business leaders and sector experts has been appointed to drive continued growth and success.

Allister Richards, previously the managing director of Gather & Gather UK & Ireland, moves into the new role of chief operating officer for the group, with responsibility for Workplace, Events and Venues in the UK and Ireland.

The new managing director of Gather & Gather UK & Creativevents is Rob Fredrickson, who has been promoted from managing director of Gather & Gather London & Creativevents.

Meanwhile, Matt Symonds’ role as managing director for CH&CO Workplaces outside of London has been expanded to include Scotland and the Inspire business. Kevin Simpson has been appointed the new managing director of Inspire as David Pease and Lorna McFarlane step back from the business following the completion of the successful integration of Inspire into CH&CO.
Fredrickson and Symonds will report into Richards, together with CH&CO’s London Workplace operations team and Pauline Cox, who continues to drive growth in Ireland as managing director of Gather & Gather Ireland.

In the Events & Venues arena, Carly Mitchell will continue to lead CH&CO’s event businesses, Ultimate Experience and Create, working closely with Frederickson. CH&CO Venues has a new managing director, Katy Thompson, who has been recognised for her role in the growth of the venues business and the launch of eve, CH&CO’s market-leading full-service venue and events solution. Peter Martin, the managing director of CH&CO’s Livery business will now report into Thompson, with both Mitchell and Thompson reporting into Richards.

Bill Toner, CH&CO’s CEO, will retain direct responsibility for the Education & Healthcare business, which will be led by Deborah Homshaw, who’s managing director role has grown to now include Independent and State schools, as well as healthcare. Toner will also continue to oversee the Destinations business, which will be led by Mike Lucy, the founder of Company of Cooks.

CH&CO’s group-wide support functions have also been strengthened to drive its growth strategy, integration and business improvement. Madeleine Musselwhite, executive director M&A, Terry Waldron, executive director central resources, Nick Thomas, CFO and Nick Clegg, group sales director, will lead their combined functions centrally to ensure the operations teams are continually supported with the right systems, processes and procedures to deliver on the business objectives.

Bill Toner said: “2019 was a year of significant growth for CH&CO. Organic growth and merger and acquisitions have taken our team to more than 10,000 people and we’re well placed to realise a turnover of £500million by the end of 2020. Our reorganisation is an important part of our strategy to reach this milestone. Following extensive discussions with our leadership team and listening to valuable feedback from clients and consultants, continued focus on market leadership in our core sectors is key to ongoing success. There are fantastic growth opportunities across our sectors and geographical areas and the new structure puts us in a good place to realise these.”